PENGARUH KOMUNIKASI DAN TATA RUANG KANTOR TERHADAP KEPUASAN KERJA PEGAWAI PADA DINAS SOIAL PEMBERDAYAAN PEREMPUAN DAN PERLINDUNGAN ANAK KOTA PEMATANGSIANTAR

Abstract

The purposes of this study are: 1. To determine the effect of communicstion and office layout on job satisfaction at Dinas Sosial Pemberdayaan Perempuan and Perlindungan Anak in Pematang Siantar City. 2. To determine the communicstion and office layout on job satisfaction at Dinas Sosial Pemberdayaan Perempuan and Perlindungan Anak in Pematang Siantar City either simultaneously or partially.

The study uses a library research design and field research. The population in this study were all civil servants at Dinas Sosial Pemberdayaan Perempuan and Perlindungan Anak in Pematang Siantar City, totaling 41 employees. The types of data used in this study are qualitative and quantitative data. Sources of data used are primary data and secondary data. Data was collected by questionnaires, interviews and documentation. The test instruments used are validity and reliability test. Data analysis techniques consist of normality test, qualitative descriptive analysis and quantitative analysis.

The results of this study can be concluded as follows: 1. The communication, office layout and job satisfaction is good. 2.There is positive influence between comunnication and office layout on job satisfaction at Dinas Sosial Pemberdayaan Perempuan dan Perlindungan Anak in Pematang Siantar City either  simultaneously or particially. 3. The results of the correlation coefficient analysis show that there is moderately high and positive correlation between the communication and office layout with job satisfaction at Dinas Sosial Pemberdayaan Perempuan dan Perlindungan Anak in Pematang Siantar City. Then the value of the coefficient of determination shows whether job satisfaction at Dinas Sosial Pemberdayaan Perempuan dan Perlindungan Anak in Pematang Siantar City is good. 4. H₀ is rejected, meaning that there is positive and significant influence between the communication and office layout on job satisfaction at Dinas Sosial Pemberdayaan Perempuan dan Perlindungan Anak in Pematang Siantar City either simultaneously or partially.

The suggestions from the results of this study are: 1. To improve communication, employees should be given the authority to convey their suggestions and strengthen good relationships with colleagues by interacting and exchanging information about work. 2. To improve the office layout, employees should instill an honest attitude at work and employees should be more serious when working by respecting their other colleagues by creating a more conducive and mutually supportive work culture. 3.  To improve job satisfaction, agency leaders are able to control the work of employees through their respective heads of departments and employees are able to build good relationships with their colleagues to increase cooperation in carrying out their duties.