PENGARUH PERSONAL SELLING DAN PERSEPSI KONSUMEN TERHADAP MINAT BELI KONSUMEN PADA TOKO SERBA 35 PEMATANG SIANTAR

  • Yani Octaviani Siallagan Sekolah Tinggi Ilmu Ekonomi Sultan Agung
  • Sherly Sherly Sekolah Tinggi Ilmu Ekonomi Sultan Agung
  • Andy Wijaya Sekolah Tinggi Ilmu Ekonomi Sultan Agung
  • Fitria Halim Sekolah Tinggi Ilmu Ekonomi Sultan Agung
Keywords: Personal Selling, Consumer Perceptions, Purchase Intention

Abstract

In every business activity, basically aims to obtain optimal profits to maintain the company's existence in the competition. This study aims to examine how personal selling and consumer perceptions influence consumer buying interest at the 35 Pematangsiantar Department Store. Questionnaires, interviews and documentation were used to collect data. Validity and reliability tests applied to research instruments. Normality, qualitative descriptive analysis, and quantitative descriptive analysis are all types of data analysis approaches. Validity and reliability tests were applied to research instruments. Normality, qualitative descriptive analysis, and quantitative descriptive analysis are all types of data analysis approaches. The findings of this study support the idea that personal sales and consumer perceptions of purchase intention have a positive and significant relationship. According to the analysis of the correlation coefficient, personal selling and consumer perceptions of purchase intention are weak and positive. Personal selling and consumer perceptions can be used to explain high and low consumer buying interest. The results of the hypothesis test show that H0 is rejected, indicating that personal sales and consumer perceptions have a positive and significant influence on purchase intention either simultaneously or partially.

References

Alma, B. (2013) Manajamen Pemasaran dan Pemasaran Jasa. Bandung: Alfabeta.

Aprianto, N. and Candraningrum, D. A. (2020) ‘Pengaruh Personal Selling terhadap Minat Beli Produk PRUlink Generasi Baru Nasabah Prudential Life Assurance Indonesia’, Prologia, 3(2), p. 313-

doi: 10.24912/pr.v3i2.6348.

Arguelles and Villamour, A.P. (2014) Personal Selling and Social Media. Investigating Their Consequence to Consumer Buying Intention, Vol 1 (1), hal 41-44. doi: 10.15242/ICEHM.ED0214024.

Assauri, S. (2014). Manajemen Pemasaran. Jakarta: PT Rajagrafindo Persada.

Butarbutar, M. et al. (2020) Manajemen Pemasaran. Edited by A. Rikki and

J. Simarmata. Medan: Yayasan kita menulis.

Cendriyansyah, Y. and Mustikasari, A. (2017) ‘Pengaruh Personal Selling Terhadap Keputusan Pembelian (Studi Kasus pada PerumPerumnas Perumhan Bumi Parahiyangan Kencana Soreang Bandung)’, e-Proceeding of Applied Science, 3(2), pp. 1–10.

Daryanto (2016) Media Pembelajaran.

Yogyakarta: Gava Media.

Doyle, C. (2013) Kamus Pemasaran.

Jakarta: Jakarta Indeks.

Febriansyah (2020) ‘Peran Bauran Pemasaran di Minimarket 212 Mart Karawaci Tangerang dalam Mendorong Minat Beli Konsumen’, Journal of Islamic Economics, Business and Finance, 10(1), pp. 45–54.

Gunawan, Y. M. (2017) ‘Pengaruh Persepsi Dan Pelayanan Terhadap Minat Beli Konsumen Dapur Kwalli (Studi Pada Konsumen Rumah Makan Dapur Kwalli Kota Tangerang)’, JMB : Jurnal Manajemen dan Bisnis, 6(1), pp. 34–

doi: 10.31000/jmb.v6i1.993.

Hasan, A. (2013) Marketing. cetak pert.

Yogyakarta: Media Pressdindo.

Hasan, M. et al. (2021) Kewirausahaan. Bandung: Media Sains Indonesia.

Idrus, I. A. (2022) ‘115 The Indonesian Journal of Public Administration (IJPA) Copyright © 2022|IJPA|E-ISSN:2460-0369 Peran Trust Memoderasi Pengaruh Personal Selling Terhadap Minat Beli Terhadap Tas Bekas Bermerek Di Facebook Live Streaming’,Journal.Uta45Jakarta, 8(2), pp. 115–129. Available at: http://journal.uta45jakarta.ac.id/inde x.php/admpublik

.

Kotler, P. and Keller, K. L. (2013)

Manajemen Pemasaran.

th edn. Jakarta: Erlangga.

Kotler, P. and Kevin, L. K. (2015)

Manajemen Pemasaran. 13 Jilid 1. jakarta: erlangga.

Lupiyoadi, R. (2013) Manajemen Pemasaran Jasa. Edisi 3. Jakarta: Salemba Empat.

Mintarsih, C. and Sulistiono, S. (2020)

‘Pengaruh Personal Selling Dan Event Marketing Terhadap Minat Studi Lanjut Siswa SLTA Pada IBI Kesatuan’, JAS-PT (Jurnal Analisis Sistem Pendidikan Tinggi Indonesia), 4(2), p. 125-136. doi: 10.36339/jaspt.v4i2.346.

Moonti, U. (2015) Dasar-dasar Pemasaran. Yogyakarta: Interpena Yogyakarta.

Priansa and Juni, D. (2017) Priansa, Donni Juni, Perilaku Konsumen dalam Persaingan Bisnis Kontemporer, hlm. 122. Bandung: Alfabeta.

Purba, S. P. S. et al. (2021) ‘Pengaruh Brand Image Dan Persepsi Konsumen Terhadap Keputusan Pembelian Pada Toko BK Pematangsiantar’, Strategic: Journal of Management Sciences, 1(1), pp. 47–59. Available at: http://jurnal.stiesultanagung.ac.id/ index.php/strategic/article/view/6.

Putri, B. R. anama (2017) Manajemen Pemasaran. Dendapasar: Fakultas Peternakan Universitas Udayana.

Putri, D. E. et al. (2022) ‘Meningkatkan Niat Menggunakan Dompet Digital Pada Generasi Z Dan Milenial Dengan Cashback Promotion Sebagai’, Jurnal Ilmu Manajemen, 10(4), pp. 1057–1072.

Rezeki, F. et al. (2021) ‘Decision Makers for Online Purchases of Fashion Products on Reebonz Online Shopping Sites’, Universal Journal of Business and Management, 1(1), pp. 62–71. doi: 10.31586/ujbm.2021.010105.

Sangadji, E. M. dan S. (2013) Perilaku Konsumen. Yogyakarta: ANDI.

Sari, D. N., Wibowo, E. A. and Sriwati (2014) ‘Pengaruh Minat Konsumen dan Citra Perusahaan terhadap Keputusan Perbaikan Kapal Tongkang pada Tahun 2012 di PT Bandar Abadi Batam’,Jurnal Bening Prodi Manajemen Universitas Riau Kepulauan Batam. Vol 1 (1), hal 1-43. Doi: 10.33373/bening.v1i1.778.

Sihombing, E. H. and Nasib, N. (2020)

‘The Decision of Choosing Course in the Era of Covid 19 through the Telemarketing Program, Personal Selling and College Image’, Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(4), pp. 2843–2850. doi:

33258/birci.v3i4.1293.

Sinaga, O. S. et al. (2021) ‘Kontribusi Perceived Usefulness, Perceived Ease of Use dan Perceived Security Terhadap Behavioral Intention to use Aplikasi JAKET’, Insight Management Journal, 1(3), pp. 86–94. Available at: https://journals.insightpub.org/index.php/imj.

Sudirman, A. et al. (2021) ‘Purchase Intention Produk Smartphone ditinjau dari Aspek Brand Management’, Journal of Management and Business Review, 18(2), pp. 413–430. doi: 10.34149/jmbr.v18i2.292.

Sudrartono, T. et al. (2022) Kewirausahaan UMKM Di Era Digital. Bandung: Widina Bhakti Persada.

Siregar, I. N. P. and Natalia, E. (2018) ‘Pengaruh Merek Dan Personal Selling Terhadap Keputusan Pembelian Produk Dvd Player Elecor Pada Pt. Cakrawala Elecorindo Medan’, Niagawan, 7(2), pp. 80–89. doi:

24114/niaga.v7i2.10754.

Sisca et al. (2020) Teori-Teori Sumber Daya Manusia. Pertama. Edited by

J. Simarmata. Medan: Yayasan Kita

Published
2024-05-06